Website Migration
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Q: What precisely does website migration mean and what does it include?
A: The web site migration service that our company is offering is free (to a certain extent). We’ll move your website(s) to our next–generation cloud hosting platform without you needing to do anything. We know from experience that swapping hosting providers can lead to lost information and undesirable downtime. That is why we’ll perform all that for you for free!We’ve got professional administrators whose principal task is to make certain that your site performs exactly as it did on your former web hosting platform. The administrators are well–versed in migrating custom–built web sites, as well as web sites that are based upon popular apps such as WordPress and Joomla™.
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Q: Just how long will the website migration procedure take?
A: We try to carry out all web site migrations as quickly as possible. Still, we do not have a set time frame for website migrations. There are various aspects that you need to take into consideration – the actual size of your web site and the workload of our web site migration team, etc. We always strive to carry out each migration in less than 48 hours. With less sizeable websites, our staff typically manages to finish in less than 24 hours.
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Q: Do you require something from me before you begin moving my site?
A: We’ll need the login details for your old hosting provider’s Control Panel along with the site’s name (domain name).
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Q: I give you access to delicate info. How can I be sure that you won’t abuse it?
A: Our Privacy Policy is an indivisible part of the contract that we will have with you as a customer. We are focused on protecting the security of the private info collected from the customers. To do this, we use technical safety measures so as to prevent the loss, the misappropriation, the modification or the unauthorized disclosure of the private info under our control. The security measures include, but are not limited to: physical, electronic and managerial operations to safeguard and secure the details that we gather on the Internet. When we request customers to present financial info (for instance, a credit card number), this info is encrypted using the Secure Sockets Layer (SSL) encryption technology.
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Q: Will my site be offline during the transfer?
A: While we move your site, it will be available both in your web hosting account with us and in your account with your previous web hosting provider. After the transfer is completed, we will make sure that everything is working correctly and that the integrity of your content is not compromised prior to notifying you that the migration is finished. After that, we’ll tell you how to move the domain over to your web hosting account with us and how to modify the DNS resource records.
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Q: Will my old hosting provider need to provide any information/assistance?
A: While we transfer your website content, your web hosting provider will not be aware of the migration at all. We will never get in touch with them in any way.
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Q: Which web hosting platforms do you support?
A: We can transfer your site from any web hosting provider or any Linux–driven web hosting platform so long as we can access the Control Panel and there’s FTP access available.The only web sites that we can’t migrate are the ones based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.