1 hour ticket response
We are committed to supplying a swift and appropriate reply to every tech support ticket submitted by a client. Our capable client care team members will review your inquiry and will offer you the best option. We offer a 1–hour response time guarantee for all technical support tickets. In fact, our average ticket response time has proved to be 20 minutes.
A Premium Help Desk Service
Each member of our help desk support staff has lots of years of experience in the Linux web hosting packages world and almost all of them have been with us for at least 5 years. They all are ready to respond to all your requests in the most efficient way possible.
An Easy–to–Browse Help Center
In the Site Control Panel you can find an easy–to–browse Help Center section where you can get quick hints on how you can use our hosting services. You can find the answers to your inquiries in our F.A.Q. library, see more info in the web hosting account management articles or check out our how–to video tutorials.