Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • You can find nearly all the answers to your questions in the intuitive Help Center integrated into our Site Control Panel. It includes a large repository with regularly asked questions and exhaustive educational articles prepared by our seasoned client support staff.

  • Top quality support service
  • Video Tutorials

  • If you’d like to watch how a task is implemented or how a problem is fixed, instead of just reading about it, take a look at our selection of instructional video tutorials. They address many different issues and will help you swiftly learn how to work with our Site Control Panel.

  • Intuitive help center
  • A 60–Minute Support Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24/7 customer support service and a 1–hour support ticket response time guarantee. Our trained tech support engineers will be available to you 24/7/365 to reply to your queries and to deal with any problem that you might possibly stumble upon. Simply open a customer support ticket from the Help section and we’ll reply back to you straight away.