Tech Support Channels

  • 1 hour ticket response time
  • A One–Hour Support Ticket Response Guarantee

  • All your support requests will be responded to in no more than 1 hour after the support ticket or e–mail is received. If your issue requires further assistance from an admin, we will direct the trouble ticket or the email to the person on duty, without delay and will leave a note to let you know that more time will be required for finding the optimal solution. If you order the Admin Services package, all of the services included there will be executed whenever you desire.

  • Top quality support service
  • A First–Rate Support Service

  • We’ll be online for you 24x7x365 to reply to any inquiries that you may have connected to our Site Control Panel or any of the apps that we have installed for you on the server. If you also need help with server management procedures, you can check out our Admin Services package, which includes data backup hard disk drive storage space, weekly OS updates, server monitoring and restarting procedures, as well as troubleshooting and installation services

  • Intuitive help center
  • A User–Friendly Help Section

  • Every Linux dedicated servers hosting package comes with our charge–free Site Control Panel, which boasts an integrated knowledgebase and a group of how–to video tutorials. Whenever you require help with the Site Control Panel, just click the Videos or Help buttons situated in the upper right corner.