Support Channels

  • Video Tutorials

  • Video Training

  • You can swiftly learn how to use our Astaan Host Control Panel by making use of our illustrative video lessons.

  • F.A.Q.

  • A F.A.Q. Section

  • We offer you an easy–to–use Frequently Answered Questions section where you can get answers to the most regularly asked questions.

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  • Ticketing System

  • A Ticketing System

  • You can write to us at all times using the ticketing platform about any question you will probably have with regards to our services.

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Types of Support

  • Shared Hosting Support

  • Web Hosting Help & Support

  • Need some advice about your Linux web hosting packages account? Wondering about how to use much of the free tools that we’re offering? Simply let us know.

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  • VPS Hosting Support

  • VPS Hosting Support

  • Seeking help and support managing the SolusVM administration panel? Your VPS is acting up? Let us know, our team will be happy to assist.

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  • Dedicated Hosting Support

  • Dedicated Web Hosting Assistance

  • If you have need for expert advice from an administrator or plan to improve the set–up of your dedicated hosting server, just inform us.

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  • Semi-dedicated Hosting Support

  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are incredibly user-friendly and simple to operate. But if, at any moment, you need help, you're able to count on our 24/7 tech support service.
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