A live chat is a real-time method of communication between a website hosting company's support team and its clients. It is a very efficient way to receive some info about the web hosting services or get some issue resolved as you are talking with a live agent. The benefits of using a live chat service rather than calling or opening a ticket are the low chance of mistakes at the time you exchange info such as usernames or domain names, the faster response time because the communication is real-time as well as the fact that you don't have to stay on the chat all the time - you are able to do another thing while the representative investigates the issue involved. Furthermore, you are able to become a part of a live chat room from any kind of computer that is connected to the Internet, avoiding the telephone fees that you will need to pay when you're calling to another country.
Live Chat Support in Web Hosting
As part of the support services that we supply for all our Linux web hosting packages, you can find live chat support which is available every day, even on holidays. You can contact us regardless if you already have an account or not, since we will help you with nearly anything, ranging from providing you with common information regarding our services if you are not our customer yet and you're thinking about obtaining one of the packages, to helping you with installing an e-mail account in an e-mail client. Part of the problems are more complex and time-consuming, therefore you'll have to take advantage of the ticketing system that is incorporated into the Hepsia website hosting Control Panel, but we can save you precious time and help you in real time on our live chat for a lot of things.
Live Chat Support in Semi-dedicated Hosting
When you use the live chat support service that we provide with all our Linux semi-dedicated hosting packages, you are able to get the the right answers for any questions you may have or have numerous problems taken care of quickly. Our service is available every single day, thus you'll be able to get in touch with an agent even on weekends and holidays. In case you are unsure which plan would be better for your sites or if our innovative cloud hosting platform covers some system requirements, you can come on our live chat before buying anything. In case you're a current customer, you are able to obtain more information about account settings, billing issues and a variety of common technical issues you may experience, let's say if you are unable to install an e-mail account in a client on your computer system. The live chat can save you a considerable amount of time regardless where you are or when you get in touch with us.