Installation and Troubleshooting
What does the Installation & Troubleshooting package contain? What kind of services in particular can VPS and dedicated server users use?
One of the typical reasons to get a server of your own is the fact you'll have comprehensive control over the software environment and you can install anything you'd like. This will permit you to run apps which need certain software to be present on the hosting server, which is not possible with a shared Internet hosting server in which you'll be able to install software only within the account, but not on a root level. If you're not very familiar with this kind of matters, nonetheless, you could come across issues since managing a server of your own differs from managing a standard shared web hosting account. In this light, we offer an upgrade with our server packages called Installation & Troubleshooting, hence our admins can easily handle a variety of tasks that should be performed or can resolve many issues that you could encounter.
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Installation and Troubleshooting in VPS Hosting
The upgrade is obtainable with all
virtual private server packages which we offer and you'll be able to add it either during the signup or at any time after using your billing Control Panel. It features one hour of custom work on your web server, so our administrators can aid you with software installation or setup. They could also troubleshoot any piece of software which you have already installed in case it does not work correctly, so you won't need to waste time to figure out what's wrong since they can help you in a very quick and professional way. Since this is a one-time upgrade, you could get it only if you need it and if a given task takes a shorter period, the remaining minutes shall be available for the future and will not be reset in the end of the month. This upgrade is beneficial when you cannot do something by yourself or when you have our Managed Services upgrade, but the 30 minutes of custom work it provides are not enough for a particular task.
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Installation and Troubleshooting in Dedicated Web Hosting
You'll be able to add the upgrade to any one of the
Linux dedicated servers hosting packages we offer at any time that you need it. In the event that you need any custom work from our administrators as soon as your hosting server is ready, you may get the upgrade during the hosting server signup process, or if you need something to be done later, you could add the upgrade from your billing Control Panel. The Installation & Troubleshooting service features 60 minutes work from our admins on your hosting server, so if you come across any difficulties to install a third-party piece of software or some app gives errors and doesn't work the way it ought to, our specialists will be able to aid you in a very timely manner. If a task takes less than an hour, the rest of the time shall be available for future tasks and you shall be able to see it in the billing area. This upgrade is perfect in the event that you do not have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you deplete the thirty minutes custom work it includes.