A Control Panel is a tool used to manage the content of a web hosting account. This can include, but is not limited to, files, email messages, databases, statistics and various operations performed with them. The CP offers a web-based interface to manage all of these things and anything else relevant to the website hosting service via different sections in which you can access functions through buttons and/or menus. The less difficult to use a CP is, the simpler it'll be for you to control your web presence in its entirety. In the general scenario, the Control Panel is the Internet hosting account’s back office, while a different billing account is used to control payments and domain name registrations - if the company provides that service. Trouble tickets can be dealt with via the billing account or through a different system.